Located just across Palembang Icon Mall and offers free shuttle service to the mall, The Arista Hotel Palembang features an outdoor pool, spa and sauna. Offering 3 dining options, it also provides free Wi-Fi hotspots throughout the hotel. The property also offers airport pick up service at additional charge. Fitted with wooden flooring, rooms come with a flat-screen cable TV, seating area and tea/coffee-making facilities. A safety deposit box is also provided. Each room has a private bathroom with a bathtub and shower. Sultan Mahmud Badaruddin II International Airport is a 25-minute drive away. Guests can exercise in the fitness center or head for a relaxing massage. The hotel also has a business center and meeting facilities. Laundry and ironing services can be requested. Local and international dishes are served at 1000 Rasa Coffee Shop, Golden Abalone Restaurant and Brava Parlor. Other dining options include Onyx Lounge.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.5)

Breakfast Info

Continental, Halal, Asian, American

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Guest reviews

Categories:

Staff
9.0
Facilities
8.7
Cleanliness
9.0
Comfort
9.0
Value for money
8.3
Location
8.5
High score for Palembang
Select topics to read reviews:

See what guests loved the most:

  • Tjokorde
    Indonesia Indonesia
    Lokasi strategis, menu breakfast sangat variatif dengan pilihan makanan lokal

Hotel area info

Restaurants
3 Restaurants On Site

  • 1000 Rasa Coffee Shop
    • Cuisine
      Indonesian • Local • Asian • International
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Family-friendly
    • Dietary options
      Halal
  • Golden Abalone
    • Cuisine
      Chinese • Asian
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Modern
    • Dietary options
      Halal
  • Brava Parlour
    • Cuisine
      Italian • International • European
    • Open for
      Lunch • Dinner
    • Ambience
      Modern • Romantic
    • Dietary options
      Halal

Amenities of The Arista Hotel Palembang
Great facilities! Review score, 8.7

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Fitness center
  • Non-smoking rooms
  • Spa
  • Room service
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast
Bathroom
  • Towels
  • Additional bathroom
  • Slippers
  • Private Bathroom
  • Toilet
  • Hairdryer
Bedroom
  • Alarm clock
View
  • City view
  • Pool view
  • View
Kitchen
  • Electric kettle
Room Amenities
  • Clothes rack
Activities
  • Live music/Performance
  • Entertainment staff
Living Area
  • Sofa
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Valet parking
  • Accessible parking
Front Desk Services
  • Concierge
  • Baggage storage
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
Cleaning Services
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Adults only
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Car rental
  • Soundproof rooms
  • Elevator
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Outdoor swimming pool
Free!
  • Open all year
  • Adults only
  • Pool with view
  • Pool/Beach towels
  • Beach umbrellas
Spa
  • Kids' pool
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Fitness
  • Spa/Wellness packages
  • Spa facilities
  • Beach umbrellas
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Indonesian

House rules

The Arista Hotel Palembang takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa Cash The Arista Hotel Palembang accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests who would like to check-in or enter the hotel area are required to download and use PeduliLindungi app.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Arista Hotel Palembang of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A negative coronavirus (COVID-19) PCR test result is mandatory to check in to this property.

FAQs about The Arista Hotel Palembang

  • The Arista Hotel Palembang is 0.9 miles from the center of Palembang. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at The Arista Hotel Palembang can enjoy a highly-rated breakfast during their stay (guest review score: 5.0).

    Breakfast option(s) include:

    • Continental
    • Halal
    • Asian
    • American

  • The Arista Hotel Palembang has 3 restaurants:

    • 1000 Rasa Coffee Shop
    • Brava Parlour
    • Golden Abalone

  • The Arista Hotel Palembang offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Spa facilities
    • Personal trainer
    • Fitness classes
    • Live music/Performance
    • Entertainment staff
    • Locker rooms
    • Spa/Wellness packages
    • Swimming pool
    • Fitness

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at The Arista Hotel Palembang may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at The Arista Hotel Palembang include:

    • Twin/Double
    • Double
    • Suite
    • Twin

  • Yes, The Arista Hotel Palembang is popular with guests booking family stays.

  • Check-in at The Arista Hotel Palembang is from 2:00 PM, and check-out is until 12:00 PM.