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Set in tropical gardens, Alexandre Hotel Troya is located in Playa de las Americas beachfront. The hotel boasts an outdoor pool, spa and fitness center. The bright and modern rooms at the Troya Hotel include air conditioning, satellite TV and a balcony. The private bathroom is equipped with a hairdryer. The hotel’s poolside Palapa Restaurant serves snacks, as well as Mediterranean and international cuisine. There is also a buffet restaurant and a cocktail lounge. There is a children’s play area and paddling pool at the hotel. Massage is available, and you can play billiards. Free WiFi is available throughout the property. The Troya has easy access to the TF-1 Motorway, and Siam Water Park is a 5-minute drive away. The minimum age to access the Spa is 16 years old.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.2)

Breakfast info

Continental, Vegetarian, Gluten-free, Buffet

Private parking at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
or
1 double bed
1 double bed
and
1 sofa bed
or
2 single beds
and
1 sofa bed
1 large double bed
2 single beds
and
1 sofa bed
2 single beds
and
1 sofa bed
4 single beds
or
1 sofa bed
and
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.2
Facilities
7.9
Cleanliness
8.1
Comfort
8.1
Value for money
7.7
Location
9.2
Free WiFi
6.7
Select topics to read reviews:

See what guests loved the most:

  • Angela
    United Kingdom United Kingdom
    Not too loud during the day. Great selection of food. Drinks reasonable price.
  • Anna
    Poland Poland
    Amazing location! Super friendly stuff! Clean areas, clean room!
  • Sean
    United Kingdom United Kingdom
    The location of the hotel was fantastic. The hotel and facilities were great, no complaints at all. The staff were super friendly and very helpful.

Hotel surroundings

Restaurants
2 restaurants on site

  • Restaurante Arena
    • Cuisine
      International
  • La Palapa
    • Cuisine
      International

Facilities of Alexandre Hotel Troya

Most popular facilities
  • 3 swimming pools
  • Free WiFi
  • Private parking
  • Beachfront
  • Family rooms
  • Spa and wellness centre
  • Fitness centre
  • 2 restaurants
  • Bar
Bathroom
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Bingo
  • Aerobics
  • Live sport events (broadcast)
  • Live music/performance
  • Beach
  • Evening entertainment
  • Entertainment staff
  • Snorkelling
    Additional chargeOff-site
  • Horse riding
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Canoeing
    Additional chargeOff-site
  • Darts
  • Windsurfing
    Additional chargeOff-site
  • Fishing
    Additional chargeOff-site
  • Golf course (within 3 km)
    Additional charge
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and costs € 10 per day.
    Reception services
    • Concierge service
    • ATM/cash machine on site
    • Luggage storage
    • Tour desk
    • Currency exchange
    • 24-hour front desk
    Cleaning services
    • Daily housekeeping
    • Trouser press
      Additional charge
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business facilities
    • Fax/photocopying
      Additional charge
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • 24-hour security
    • Safety deposit box
      Additional charge
    General
    • Shared lounge/TV area
    • Vending machine (snacks)
    • Vending machine (drinks)
    • Designated smoking area
    • Air conditioning
    • Soundproofing
    • Car hire
    • Soundproof rooms
    • Lift
    • Family rooms
    • Barber/beauty shop
    • Non-smoking rooms
    • Wake up service/Alarm clock
    • Room service
    Accessibility
    • Upper floors accessible by elevator
    3 swimming pools
    Pool 1 - outdoorFree!
    • Open all year
    • All ages welcome
    • Heated pool
    • Shallow end
    • Pool/beach towels
    • Pool bar
    • Sun loungers or beach chairs
    • Sun umbrellas
    Pool 2 - outdoorFree!
    • Open all year
    • All ages welcome
    • Heated pool
    • Plunge pool
    • Shallow end
    • Pool/beach towels
    • Pool bar
    • Sun loungers or beach chairs
    • Sun umbrellas
    Pool 3 - outdoor (kids)Free!
    • Open all year
    • Suitable for kids
    • Heated pool
    • Shallow end
    • Pool/beach towels
    • Pool bar
    • Sun loungers or beach chairs
    • Sun umbrellas
    Wellness
    • Kids' pool
    • Fitness/spa locker rooms
    • Fitness classes
    • Fitness
    • Massage chair
    • Full body massage
    • Hand massage
    • Head massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa/wellness packages
    • Foot bath
    • Spa lounge/relaxation area
    • Steam room
    • Spa facilities
    • Body wrap
    • Body scrub
    • Body treatments
    • Hair styling
    • Hair colouring
    • Hair cut
    • Pedicure
    • Manicure
    • Waxing services
    • Facial treatments
    • Beauty Services
    • Sun umbrellas
    • Sun loungers or beach chairs
    • Hammam
      Additional charge
    • Hot tub/Jacuzzi
      Additional charge
    • Massage
      Additional charge
    • Spa and wellness centre
      Additional charge
    • Solarium
    • Fitness centre
    • Sauna
      Additional charge
    Languages spoken
    • German
    • English
    • Spanish
    • French
    • Italian
    • Portuguese

    House rules

    Alexandre Hotel Troya takes special requests - add in the next step!

    Check-in

    From 14:00

    Check-out

    Until 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 1 year
    Cot upon request
    Free
    2 - 12 years
    Extra bed upon request
    € 50 per child, per night
    13+ years
    Extra bed upon request
    € 80 per person, per night

    Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

    All cots and extra beds are subject to availability.

    No age restriction

    There is no age requirement for check-in

    Pets

    Pets are not allowed.

    Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

    Mastercard Visa Diners Club American Express Cash Alexandre Hotel Troya accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Children aged 16 and under are not allowed in the wellness centre.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    License number: 38001 A 211SX004R

    FAQs about Alexandre Hotel Troya

    • The prices at Alexandre Hotel Troya may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • The nearest beach is just 100 yards from Alexandre Hotel Troya. All distances are measured in straight lines. Actual travel distances may vary.

    • Room options at Alexandre Hotel Troya include:

      • Twin/Double
      • Family
      • Suite
      • Single
      • Triple

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Alexandre Hotel Troya is 0.8 miles from the centre of Playa de las Americas. All distances are measured in straight lines. Actual travel distances may vary.

    • Check-in at Alexandre Hotel Troya is from 14:00, and check-out is until 12:00.

    • Yes, there is a hot tub. You can find out more about this and the other facilities at Alexandre Hotel Troya on this page.

    • Guests staying at Alexandre Hotel Troya can enjoy a highly-rated breakfast during their stay (guest review score: 7.2).

      Breakfast option(s) include:

      • Continental
      • Vegetarian
      • Gluten-free
      • Buffet

    • Alexandre Hotel Troya offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Fitness centre
      • Hot tub/Jacuzzi
      • Sauna
      • Massage
      • Hammam
      • Cycling
      • Hiking
      • Snorkelling
      • Diving
      • Fishing
      • Canoeing
      • Darts
      • Windsurfing
      • Golf course (within 3 km)
      • Solarium
      • Evening entertainment
      • Beachfront
      • Beauty Services
      • Live sport events (broadcast)
      • Bicycle rental
      • Fitness/spa locker rooms
      • Horse riding
      • Bingo
      • Facial treatments
      • Live music/performance
      • Waxing services
      • Swimming Pool
      • Manicure
      • Aerobics
      • Pedicure
      • Beach
      • Hair cut
      • Hair colouring
      • Hair styling
      • Body treatments
      • Body scrub
      • Body wrap
      • Spa facilities
      • Steam room
      • Spa lounge/relaxation area
      • Foot bath
      • Spa/wellness packages
      • Back massage
      • Neck massage
      • Foot massage
      • Head massage
      • Hand massage
      • Full body massage
      • Massage chair
      • Entertainment staff
      • Fitness
      • Fitness classes

    • Alexandre Hotel Troya has 2 restaurants:

      • La Palapa
      • Restaurante Arena