About this property

Featuring an outdoor swimming pool, a spa, a bar, and a restaurant, this hotel is a remodeled palace and has walls made of Inca Stones. Free WiFi is provided and buffet breakfast is included. Suites at Palacio Nazarenas, A Belmond Hotel, Cusco feature a fully equipped private bathroom, air conditioning, TV, and DVD player. Each suite has its own private bar with a private butler. The spa specializes in aromatherapy, using Peruvian ingredients such as flowers and herbs, pink Andean salt, purple corn, honey, avocado, coffee and coca. Senzo Restaurant at Palacio Nazarenas, A Belmond Hotel, Cusco specializes in Andean cuisine, and Senzo Bar serves cocktails next to the swimming pool. Guests are welcomed with fresh fruit and a wide selection of beverages from the bar. Oxygen masks are provided if needed. The Inka Museum is 200 metres from the hotel, and the Sacsayhuaman Historical Site is 500 metres away. Plaza de Armas Square is 400 metres away, and Alejandro Velasco Astete International Airport is a 15-minute drive away.

Distance in property description is calculated using © OpenStreetMap

Belmond
Hotel chain/brand
Belmond

Property highlights

    • Situated in the real heart of Cusco, this hotel has an excellent location score of 9.9

    • Breakfast info

    • Vegetarian, Gluten-free, Breakfast to go


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
Bedroom
1 large double bed
Living room
1 sofa bed
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Sustainability

This property has 1 third-party sustainability certification.
  • EarthCheck Certified
    EarthCheck Certified

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Nigel
    United Arab Emirates United Arab Emirates
    Location is great. Staff and service are wonderful. Best we experienced during our stay in Peru. Fredy was always on point to provide help, nothing too small. Food was excellent
  • Claudia
    Germany Germany
    Everything, I have not ever seen a hotel with that much attention to detail and such a great service. It’s extraordinary.
  • Luis
    Brazil Brazil
    The hotel is beautiful. The charm of the old, with the comfort of the modern rooms. The concierge service was great for the tours and restaurants. Our driver during the transfers was great, as was our guide Hugo! We had an amazing time. The...
  • Michael
    United Kingdom United Kingdom
    Everything. I have given this stay only 10 stars because the option to give it 11 was not available.
  • Zhu
    United States United States
    The breakfast was delicious and elegant. The staff members in the hotel is nice and I feel so welcomed while studying. Especially thanks Saul who taught me how to make Pisco, it was a great experience. Thanks Freddy and Jefferson who show me round...
  • Kouma
    France France
    Tout ou presque de ce qu'on peut attendre d'un palace
  • Carlos
    Brazil Brazil
    Serviço excepcional, localização perfeita, cafe da manha excelente, frigobar incluído, recebi upgrade de categoria da suite, detalhes realmente fazem a diferença
  • Carlos
    Brazil Brazil
    Tudo Frigobar incluído no preço Detalhes como bolsa de água quente no turndown service para manter a cama aquecida Piso aquecido no banheiro
  • Willliam
    United States United States
    Beautiful property- very well maintained. Beds were amazing, food was good
  • Cecillia
    Portugal Portugal
    Localização excelente. Instalações lindas. Serviço 10 estrelas.

Hotel surroundings

Restaurants

1 restaurant on site
  • Mauka
    • Cuisine
      Peruvian • Local • International
    • Open for
      Breakfast • Lunch • Dinner
    • Dietary options
      Dairy-free

Facilities of Palacio Nazarenas, A Belmond Hotel, Cusco

Great facilities! Review score, 9.9

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Spa and wellness centre
  • Non-smoking rooms
  • Restaurant
  • 24-hour front desk
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast

Bathroom

  • Slippers
  • Private bathroom
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden

Pets
Pets are allowed on request. Charges may be applicable.

Activities

  • Cooking class
  • Walking tours

Living Area

  • Seating Area
  • Desk

Media & Technology

  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • CD player
  • DVD player
  • Radio
  • Telephone
  • TV

Food & Drink

  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
No parking available.

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry

Business facilities

  • Business centre
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shared lounge/TV area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Chapel/shrine
  • Lift
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Accessibility

  • Wheelchair accessible

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/beach towels
  • Sun umbrellas

Wellness

  • Fitness/spa locker rooms
  • Yoga classes
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Body wrap
  • Body scrub
  • Beauty Services
  • Sun umbrellas
  • Massage
  • Spa and wellness centre

Languages spoken

  • English
  • Spanish

House rules

Palacio Nazarenas, A Belmond Hotel, Cusco takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
4 - 11 years
Extra bed upon request
Free
12 - 17 years
Extra bed upon request
US$110 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubCash

The fine print

Need-to-know information for guests at this property

When booking more than 5 rooms, different policies and additional supplements may apply.

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee. The tax is applied per room when the room is shared by a taxable and a nontaxable guest.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

According to Peruvian law (Law No. 28194), cash is not accepted for payments from PEN 2,000.00 or USD 500.00. These currencies must be settled by credit card or other methods approved by the hotel and Peruvian Law. Payments cannot be split between currencies.

In accordance with the new provisions in force as of April 17, 2021 (DS No. 005-2021-MINCETUR)For the entry of minors accompanied by one or both parents, it is mandatory to carry the passport or identity card of the minor. It is also a requirement to present at the hotel, the birth certificate or birth certificate; as well as passport or identity card of the accompanying parent, as appropriate.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

FAQs about Palacio Nazarenas, A Belmond Hotel, Cusco